Contact BetCX7
Before contacting support
Prepare your username, the approximate time of the issue and any transaction reference or screenshot that helps explain the problem. Never send your password or one-time login code.
Common issues
| Issue | What to do first |
|---|---|
| Cannot log in | Check username and password, then use recovery or support. |
| Deposit not credited | Check transaction status and keep the reference number. |
| Withdrawal pending | Check account notifications and verification requests. |
| Bonus missing | Review eligibility and wagering terms before escalating. |
| App not installing | Redownload from the official source and check Android installation permissions. |
Account security
Support should not need your password. Treat requests for passwords, one-time codes or remote device access as suspicious.